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STORE POLICIES & FAQ'S

REGULAR MERCHANDISE + RETURNS                             SHIPPING

  • Regular merchandise can be returned within 14 days of delivery or in-store purchase in exchange for a gift card of equal value. We do not offer refunds on any products. 

  • Products must come with original packaging, with tags, and show no signs of wear in order to be eligible for an exchange. 

  • All sale, clearance, and discounted items are NON-REFUNDABLE and not eligible for exchanges. 

  • Accessories, jewelry, scarves, hats, and gift cards are final sale and NON-REFUNDABLE.

  • Clothing that has been worn, damaged, or stained in any way will not be eligible for return or exchange.

  • Clothing returns and exchanges must be made within 14 days of delivery or in-store purchase in exchange for a gift card of equal value.  We do not offer refunds on any products. 

  • All in stock merchandise is shipped out within 2-4 business days of receipt of orders (not including weekends or holidays). During holiday and peak season, this time frame may vary depending on volume. 

  • Any merchandise that is preordered will be shipped same day as product arrival or completion. 

  • Personalized items and items requiring digitized logos require extra time for shipping and production. These products may take an extra 72 hours, not including weekends and holidays, to produce before shipping. 

  • All merchandise is shipped USPS. 

  • We offer free shipping on orders over $200. Our standard shipping cost is $10 but can vary by size and weight of items ordered.

  • If your items are not in stock at time or purchase (back ordered), we will contact you with an estimated arrival and shipping time frame.

  • We cannot guarantee arrival dates on expedited shipping. 

PERSONALIZED ITEMS RETURNS                                      EXCHANGES FOR ONLINE ORDERS

  • All customized product sales are final and cannot be returned or exchanged.

  • If your order is flawed because of a mistake on our part, we'll replace it as quickly as possible at no additional cost to you. 

  • If merchandise is still available at the time of the return we will gladly exchange this item for you within 14 days of arrival. You will be responsible for all shipping charges on exchanged merchandise.​

  • Return Address for online exchanges: 169 Saddle Brooke Trace, Brunswick, Georgia 31525

COUPONS & DISCOUNTS

All Coupon Codes can not be applied to sale items. Discount Codes are only valid for full priced items. *If purchasing an item with a discount code, the item is no longer eligible for returns or exchanges.​

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